Frequently Asked Questions
Everything you need to know about our curated vintage collections.
How do you verify the authenticity of your vintage items?
Every piece at The Vintage Box Company undergoes a rigorous multi-point inspection by our expert curators to ensure brand authenticity, era accuracy, and material quality.
What kind of condition can I expect from my purchase?
We specialize in 'Excellent' to 'Mint' vintage condition. Any minor signs of wear consistent with age are clearly documented in the product description and photography.
How long does shipping take for domestic orders?
Orders are processed within 48 hours. Standard shipping typically takes 3-5 business days, while express options are available at checkout for faster delivery.
Do you accept returns on vintage fashion?
Yes, we offer a 14-day return policy. Items must be returned in their original condition with all 'The Vintage Box Company' security tags still attached.
How should I care for my vintage garments?
To preserve the longevity of vintage fabrics, we recommend professional dry cleaning or gentle hand-washing depending on the material. Specific care instructions are included in your package.
Do you ship internationally?
We currently ship to over 50 countries worldwide. International shipping rates and estimated delivery times are calculated automatically at checkout based on your location.