Returns & Exchanges
At The Vintage Box Company, we want you to love your unique finds, which is why we offer a 30-day return policy for all items in their original, unworn condition. Please note that due to the curated nature of our collection, items must retain all original vintage tags to be eligible for a refund.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to send back.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all vintage authentication certificates and tags are included.
Ship It Back
Affix the prepaid shipping label provided via email and drop your package off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the vintage garment, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing